There is no way to not communicate. Even if you are completely silent, that is communication. Based on insights of transactional analysis, studies of Watzlawick and Laing, this book sketches the way we handle communication in our daily and professional life. Easy to read, it brings a new fundament on the way you communicate and will give you insights into problems that arise as we try to our communication with one another through what we are saying instead of how and who is saying it.
This book is still available.